Guide: Air Canada

There is a lot to like about the Canadian flag carrier
Air Canada 787
Air Canada 787

Air Canada is Canada’s largest airline and flag carrier. The airline operates both domestic and international flights and has a reputation for providing exceptional service to its customers.

Introduction to Air Canada

Air Canada was founded in 1937 and has since grown to become Canada’s largest airline. The airline operates out of its hub at Toronto Pearson International Airport and serves over 200 destinations worldwide. Air Canada is a member of the Star Alliance, which is the world’s largest airline alliance. The airline is known for its exceptional service, comfortable cabins, and excellent in-flight entertainment options.

Air Canada’s Fleet

Air Canada has a modern fleet of over 400 aircraft, including Airbus A220, Airbus A320, Boeing 737, Boeing 787 Dreamliner, and Boeing 777 aircraft. The airline also has an order for the Airbus A220-300 and Boeing 737 MAX aircraft, which will further modernize its fleet. Air Canada’s fleet is one of the youngest in North America, with an average age of 10.7 years.

Air Canada’s Cabin Classes

Air Canada offers three cabin classes on its flights: Economy Class, Premium Economy Class, and Business Class. Economy Class is the most affordable option and provides passengers with a comfortable seat, complimentary meals and beverages, and access to in-flight entertainment. Premium Economy Class offers more space, additional amenities, and priority services, making it an excellent choice for passengers who want a more comfortable and relaxing flight. Business Class provides passengers with a fully lie-flat seat, gourmet meals, and access to Air Canada’s exclusive Maple Leaf Lounge.

Air Canada’s Routes

Air Canada operates flights to over 200 destinations worldwide, including 64 destinations in Canada, 53 destinations in the United States, and 95 international destinations. The airline’s most popular destinations include London, Paris, Tokyo, and New York.

Air Canada’s Baggage Policy

Air Canada’s baggage policy allows passengers to bring one carry-on bag and one personal item onboard. The maximum weight for carry-on baggage is 10 kg (22 lbs), and the maximum size is 23 cm x 40 cm x 55 cm (9 in x 15.5 in x 21.5 in). Checked baggage allowances vary depending on the fare type and destination. Passengers can check their baggage online or at the airport.

Air Canada’s Check-in and Boarding Process

Air Canada offers several check-in options, including online check-in, mobile check-in, and airport check-in. Passengers are encouraged to check-in online or via the Air Canada mobile app to save time at the airport. Boarding begins 45 minutes before departure for domestic flights and 60 minutes before departure for international flights.

Air Canada’s In-flight Entertainment and Amenities

Air Canada offers a wide range of in-flight entertainment options, including movies, TV shows, music, and games. Passengers can access the entertainment options on the seatback screens or via the Air Canada app. Air Canada also provides passengers with complimentary meals and beverages on all flights.

Air Canada’s Loyalty Program

Air Canada’s loyalty program is called Aeroplan, which allows passengers to earn and redeem points for flights, hotel stays, car rentals, and other travel-related purchases. Aeroplan has four tiers: Aeroplan Member, Aeroplan Silver, Aeroplan Black, and Aeroplan Diamond. Members can earn points by flying with Air Canada or its partner airlines, using an Aeroplan credit card, or shopping with Aeroplan partners. Aeroplan is considered by many to be the best airline loyalty program in the world for the comprehensive array of airline partners it offers.

Air Canada’s Customer Service

Air Canada’s customer service is highly regarded, with many customers praising the airline’s friendly and helpful staff. Passengers can contact Air Canada’s customer service team by phone, email, or through the airline’s social media channels. Air Canada also provides a dedicated customer service line for passengers with disabilities or special needs.

Air Canada’s Safety Record

Air Canada has an excellent safety record, with no major accidents in recent years. The airline has a comprehensive safety management system in place and adheres to strict safety standards set by regulatory authorities.

Air Canada’s Sustainability Efforts

Air Canada is committed to reducing its environmental impact and has implemented several sustainability initiatives, such as using more fuel-efficient aircraft, reducing waste, and investing in sustainable aviation fuel. The airline also participates in several industry-wide sustainability initiatives, such as the Carbon Offset and Reduction Scheme for International Aviation (CORSIA).

Tips for Flying with Air Canada

  • Check-in online or via the Air Canada mobile app to save time at the airport.
  • Arrive at the airport early to allow enough time for security screening and boarding.
  • Pack light to avoid excess baggage fees.
  • Bring your own snacks and beverages to save money on in-flight purchases.
  • Sign up for Air Canada’s loyalty program, Aeroplan, to earn and redeem points for flights and other travel-related purchases.
  • Consider upgrading to Premium Economy or Business Class for a more comfortable and relaxing flight.


Air Canada is a leading airline with a modern fleet, exceptional service, and a comprehensive route network. Whether you are traveling for business or leisure, Air Canada provides a comfortable and enjoyable flying experience. By following these tips and taking advantage of Air Canada’s loyalty program, you can make the most of your next flight with Air Canada.


  1. Does Air Canada offer Wi-Fi on its flights? Yes, Air Canada offers Wi-Fi on most of its flights, including all Boeing 787 Dreamliner and Airbus A330 aircraft.
  2. Can I bring a pet onboard an Air Canada flight? Yes, Air Canada allows passengers to bring small pets onboard, subject to certain restrictions and fees.
  3. How do I book a flight with Air Canada? You can book a flight with Air Canada online, through a travel agent, or by phone.
  4. Does Air Canada offer a bereavement fare? Yes, Air Canada offers a bereavement fare for passengers traveling due to the death or imminent death of a family member.
  5. Can I change or cancel my Air Canada flight? Yes, Air Canada allows passengers to change or cancel their flights, subject to certain fees and restrictions.
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